Are your products organic?
All edible Service-Plants products are made from pure organic ingredients.

Are your products vegetarian or vegan?
All edible Service-Plants products are vegan with no milk or animal products.

Are your supplements safe to take with pharmaceutical medication?
All of Service-Plants supplements are safe to use with pharmaceutical medication as they are formulated to be balanced for all doshas 'Ayurveda mind/body types.' We advise that you consult with your health practitioner regarding your own specific condition.

Can the supplements be taken long term?
All of Service-Plants supplements are safe for long term use as they are formulated to be balanced for all doshas 'Ayurveda mind/body types.' We advise that you consult with your health practitioner regarding your own specific condition.

Can I take supplements while I am pregnant?
We would advise against taking supplements whilst you are pregnant or breastfeeding without the advice of a practitioner.

Are the supplements safe for a children to take? If so, what is the dosage?
Generally we recommend that only children over 12 years use our products at adult dosage unless you have the advice of a practitioner.

How much is delivery?
Delivery prices are specified in the e-shop at the time of purchase.

Can you offer a specific day for when delivery will be made?
The majority of deliveries are handled by domestic postal services, and we cannot offer a definitive time or date for when deliveries will be made. For orders in Australia please allow at least 7 working days from the time of ordering.

Can you provide tracking numbers for packages?
The majority of orders will not be trackable once they have been dispatched to customers.

I have received my order and wish to return an item - how do I go about this?
Please return the title to us at the following address:
Service-Plants Australia Pty Ltd.
PO Box 494
Burwood
VIC 3125
AUSTRALIA

To help us process your return more efficiently, please enclose the packing slip that accompanied the goods as this contains all the information we need to process your return.

Please include a brief note on the packing requesting a refund and the reason for your return. We are unable to reimburse customers for expenses incurred returning goods to us unless the product is defective or not as advertised. If either of these apply, please contact us prior to returning the goods to us.

Which payment options are available to me?
We accept payments via PayPal. PayPal allows the use of VISA, MasterCard & AMEX credit cards. We cannot accept orders paid for by cheque, postal order or proforma invoices.

Can I place my order across the telephone?
We can only process orders placed through the website. This policy ensures that we can accept your orders quickly and that your details are kept secure throughout the ordering process.

Telephone Number
A valid daytime contact telephone number is required if we upgrade the delivery of your items to a courier service. This is typically for orders of a high value. The upgrade is free of charge, and the telephone number will not be used for any other purpose other than to be given to the delivery driver.

No gift tokens
Sadly we cannot yet offer gift vouchers or certificates. We hope to be able to offer these in the future.